It was around 3 a.m. on Feb. 14, 2017, when Ajay Kori and Jeff Sheely knew things were starting to go wrong. Three years earlier, the two college buddies — along with friends Jereme Holiman, Chetan Shenoy and Scott Simpson — had set out to upend the stodgy, low-tech world of flower delivery with a sleek, Silicon Valley-like competitor. They named their start-up UrbanStems and based it in downtown Washington. But that Valentine's Day, it felt like it could all come crashing down. Hours before deliveries were supposed to begin, Kori, Sheely and several employees were still entombed in their building’s mailroom, clustered around a few tables, assembling bouquets and putting them in boxes. They’d never used such a small space for prep work on a Valentine’s Day before, and this year, the number of orders had nearly tripled compared with the previous year’s. Sheely recalls worrying about whether they would finish in time for deliveries. “At a certain point, it was like, ‘We are not gonna make it,’ ” he says.

UrbanStems
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